Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010, Outlook 2007
Thunderbird version 38 and newer versions
The normal Thunderbird import process requires that you have a compatible version of Outlook installed on your computer. To import emails from Outlook to Thunderbird, Outlook must be set as your Default email client. If you don't have Outlook installed, there are alternatives listed below. If you are looking for a solution to convert pst to mbox, ost to mbox and migrate from Outlook to Thunderbird, follow these steps to import pst to Thunderbird.
Thunderbird Import Wizard for Outlook was disabled in Thunderbird version 38 because it broke. This was fixed in Thunderbird version 58. If it crashes again, you can work around this by temporarily using an older version of Thunderbird, import your data, and then update Thunderbird to the latest version.
An alternative to Thunderbird's Import Wizard is to use a tool to transform your data to mbox format (.mbx), and then copy mbox files into Thunderbird Local Folders. There are a few such tools for Outlook to mbox conversion: PST to MBOX Converter, OST to MBOX Converter, OST PST Viewer.
PST to MBOX Converter and OST to MBOX Converter are one-click converters to convert entire Outlook data file to .mbox file format. If you need to convert selected emails from Outlook to mbox, or if you have data issues or crashes with Thunderbird Import Wizard for Outlook use OST PST Viewer.
There are steps to import .pst and .ost files into Thunderbird with OST PST Viewer.
Outlook saves .pst and .ost files in a variety of different locations. Depending on what type of account you have, see the locations for Outlook 2007, Outlook 2010, and Outlook 2013, 2016 for example.
Download OST PST Viewer and browse for the .pst and .ost files. You will probably have several Outlook data files that need to be imported into Thunderbird.
Select mailbox root folder in All folders pane, and click File > Export. Choose MBOX file format and click Ok.
Wait for the export to finish.
Launch Thunderbird. Right click on "Local Folders" and select "Settings". Now you can see "Local directory" for your "Account Settings".
Something like this:
C:\Users\%username%\AppData\Roaming\Thunderbird\Profiles\7l36jvtj.default\Mail\Local Folders
(You need to have allowed "Show hidden files, folders, and drives)
Quit Thunderbird. Navigate to your Thunderbird "Local Folders" directory in an explorer and drag and drop your mbox files in there. The result mbox files are:
Restart Thunderbird, and you should see the exported Outlook mailbox in your Thunderbird Local Folders list.
Thunderbird contacts, calendar and tasks are not a part of the mbox file. Outlook contacts, calendar and tasks can be exported to mbox as emails.
Convert archived, corrupted, or inaccessible Outlook Data Files (.pst and .ost) to Thunderbird MBOX quickly and easily.
Convert OST files from Microsoft 365, Exchange, IMAP, or Outlook.com accounts to Thunderbird MBOX quickly and easily.
This tool converts MBOX (Thunderbird, Apple Mail, etc.) files to Outlook. Maintains the on-disk folder structure of the mbox mailbox after conversion. Import mbox into existing or a new Outlook Data File (.pst and .ost).