This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases from us, and interact with our services. By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as Order Information.
This information is held for us by trusted vendors who process and fulfill orders and perform certain business functions on our behalf, including PayPro Global and eBay.
When we talk about Personal Information in this Privacy Policy, we are talking about both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use your Order Information to process your orders, communicate with you about your orders, and provide you with customer service.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns). We may also utilize advertising retargeting services commonly offered by Google, Bing, and other ad platforms.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with certain third parties to help us use your Personal Information, as described above. For example, we use Google Analytics and Microsoft Clarity to help us understand how our customers use the Site.
We may also share your personal information with law enforcement agencies or other third parties when we are required to do so by law or to protect our rights or the rights of others.
YOUR RIGHTS
If you are a resident of the European Union, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact information provided below.
Please note that we process your personal information to fulfill any contracts we have with you, such as when you make an order through our website, or to pursue our legitimate business interests as described in this Privacy Policy. Additionally, please note that your information will be transferred outside of Europe to our servers in the United States.
DATA RETENTION
PST Walker Software will keep a record of your Order Information when you place an order through the Site, unless you request us to delete it. We may retain your contact information indefinitely or at our discretion to offer customer support services, product updates, and security notices. This information may be stored on our own servers or on third-party servers that provide CRM or other business services to us, such as PayPro Global. For instance, if you purchased a product from us a decade ago and require our help to retrieve a lost product key, our customer support team may refer to this information to assist you.
SECURITY OF PERSONAL INFORMATION
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.
CHANGES TO THIS Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with applicable laws. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.
CONTACT INFORMATION
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@pstwalker.com.